Privacy Policy

What we collect, why we collect it, and what we will never do with it. Written to be read rather than skipped.

Last updated 17 September 2026

1. Introduction

DIAMOND DIESEL LOGISTICS LLC ("DIAMOND DIESEL LOGISTICS LLC," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data when you visit our website or communicate with us, including via phone, email, or SMS text message.

2. Information we collect

We may collect the following types of information:

Name, email address, and phone number submitted through our contact form
Truck, trailer, and equipment details you provide to us
Messages and correspondence you send us, including SMS text messages
Basic technical data such as browser type and pages visited on our website

3. SMS and text messaging data

If you opt in to receive SMS text messages from DIAMOND DIESEL LOGISTICS LLC, your mobile phone number and consent status are collected and stored solely for the purpose of sending you dispatch-related communications, such as load opportunities, account updates, and service notifications.

We do not share, sell, rent, or otherwise disclose SMS opt-in data or mobile phone numbers to any third party or affiliate for marketing or promotional purposes. This information is used exclusively to deliver the messaging program you signed up for.

4. How we use your information

To respond to inquiries and provide dispatch services
To send load opportunities, updates, and account-related notifications
To improve our website and services
To comply with legal obligations

5. How we protect your information

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

6. Your choices

You may opt out of SMS communications at any time by replying STOP to any message we send. Reply HELP for assistance. You may also contact us directly to request that we delete or update your personal information.

7. Third-party service providers

We may use third-party service providers (such as SMS delivery platforms) solely to help us operate our messaging program. These providers are contractually restricted from using your information for any purpose other than providing services on our behalf, and are not permitted to sell or share your data.

8. Changes to this policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

9. Contact us

If you have questions about this Privacy Policy or how we handle your information, contact us at contact@thisisthewayllc.com or +1 757-672-7204. You can also review our Terms and Conditions.